01.
How easy is it to set up Sonix?
Just plug in our RPC endpoint, and you're live
in seconds. No API keys, no config hell — just pure speed out of the box. Perfect for devs
who want to build, not babysit infra.
02.
Can I integrate Sonix with other platforms?
Sonix is fully compatible with any Solana-based
tooling, frameworks, or SDKs — whether you're using Anchor, Helius, or building raw with
Web3.js. Just swap in our RPC endpoint and you're good to go.
03.
How often do you add new features or updates?
We're constantly optimizing our infrastructure,
expanding regions, and rolling out new tools to support developers at scale. Got a feature
request? Drop it in Discord — we’re always listening.
04.
What your refund policy?
If you're not satisfied within the first 7 days
of your subscription, we'll refund you — no questions asked. After that, we offer prorated
refunds based on your usage. Just hit us up via support.
05.
Do you offer corporate or enterprise plans?
For teams that need dedicated infrastructure,
SLAs, and priority engineering support, we offer tailored plans. Reach out to our team, and
we’ll build a solution that fits your scale.
06.
What happens when I’m out of storage or usage limits?
If you hit your plan’s request limit or storage
(for logs/analytics), we’ll send alerts so you can upgrade or optimize. Your service won’t
be cut off immediately — we give you time to scale smoothly. .
07.
Can I upgrade my plan?
You can upgrade anytime through your dashboard.
Changes take effect instantly, and we’ll prorate your billing so you only pay for what you
use. Scale up as your dApp grows — no friction.
08.
How do I invite my team?
From your dashboard, just head to the “Team”
section and send invites via email or wallet address. You can manage roles, permissions, and
usage — perfect for collaborative builds.
09.
Do you offer training for individuals and teams?
We offer onboarding sessions, technical
walkthroughs, and live support to help you get the most out of Sonix. Whether you're solo or
scaling with a team, we’ll make sure you're set up for success.
10.
I’m locked out of my account what do I do?
Just reach out to support via our help page or
Discord. We’ll verify your info and help you regain access ASAP. If you use wallet login,
make sure you're connected with the right wallet.